What’s the difference anyway, and does it really matter in the long run? These are three of the subtle but fundamental differences between Customer Service and Customer Experience.
While the freedom associated with hybrid work environments is appealing, there is a severe risk to this lifestyle lurking just below the surface
The South African International Maritime Institute (SAIMI) has established itself as a great enabler in the field of marine robotics empowered research. Senior lecturer, and PHD candidate in the University of Cape Town’s (UCT) faculty of engineering, Robyn Verrinder, believes that SAIMI’s investment into UCT’s Marine Robotics Centre allows South Africa to maintain a position of a world leader into research in Antarctica and the Southern Ocean.
“This is the challenge; how do we define the Ocean Economy? What are the critical areas? These are the aspects we need to look at as we right-size,” Mtati asked the stakeholders from SAMSA, DHET, DFFE, CoCT, NUM, and UCT, who among others, were involved in the discussions.
“Do you want to go home?” a doctor in the port of Cape Town asked an ill, 25-year-old rating Lungisani Ntobela. “No, I want to finish my contract, I want to go back to the ship,” Ntobela replied, with quiet determination, which he did as soon as he recovered.
Atop a disused coal mine in the Upper Silesian city of Katowice in Poland, a city within a city was constructed. This city, centered around the Spodek Stadium, was the home to thousands of delegates who descended upon this turn-of-the-century city for UN Habitat's 11th World Urban Forum.
For as long as I remember I have always been fascinated with the natural world. Animals, plants, rolling landscapes, constellations of stars, have always held my attention and while I gaze at them I find that I am transported into another world.